During the Amazon Firestick setup, you may come across different trouble.
Thus, it is important to make sure that you follow the Amazon FireStick Setup instructions carefully. If you still encounter the issues, here we are sharing the perfect solution to your problem.
If your Amazon TV Stick is not turning on or frozen, or not displaying the content, then you can follow the given troubleshooting steps to fix the issues:
Restart the Amazon Firestick TV
To restart the device, you have to disconnect the power cord from the back of your device or unplug the power cable from the power outlet.
Plug it back again.
Restart the device using the Amazon Fire Stick remote. For this, you have to press and hold the 'Select' button and Play/Pause button at the same time for at least 5 seconds. You can also choose the 'Settings' and then 'Device' option.
at last, restart the device from the Fire TV menu.
Unable to Purchase the Content?
If you are unable to buy the content from Amazon, try out the following troubleshooting steps and fix the issues.
First of all, check and make sure that Fire TV Stick is connected to the internet. For this, you have to choose the 'Settings' followed by 'Network' from the Fire TV menu.
You have to make sure the setup of 1-click payment method.
Forgot the PIN for Parental Control
If you are facing troubles with the Pin for viewing restrictions and parental control, you can reset it from the Prime Video Settings on the official Amazon website.
Problem with the particular app
- If you are unable to download, install or use the third-party application, you can try the following troubleshooting solution to fix the errors:
- Select the 'Settings' option and after that go the 'Applications'.
Now, select the 'Manage Application' option from the Fire TV menu.
- Select the application creating the troubles for you and then, clear system cache and data. This will help you to troubleshoot the issues and improve performance.
- Clearing the data will not delete the application, but remove the saved content like account details, game score, etc.
- Change the settings of the application.
- Force app to stop and uninstall the app.
- If you are using the Amazon Fire TV of the first or second generation, you will get an option to move the application between the internal storage and external storage.
Audio Troubles
If you are facing the issues while playing the audios, follow the given instructions to fix the problems :
- Check and make sure that TV audio is not in the mute state.
- If your Amazon Firestick device is connected to the audio/video receiver, make sure that Turned on.
- From the Fire TV menu, choose the 'Settings' and after that, the 'Display and Sound' option. Choose the Audio and make sure that toggle switch corresponding to the 'Dolby Digital Plus' is turned off.
If you have connected the Amazon Firestick using the HDMI cable, you need to unplug it and plug it again. If possible, you can try using the different HDMI cable.
With the help of these simple troubleshooting steps, you can fix the Amazon Firestick issues. The steps are simple and easy to follow.
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